Office of Information Technology
To advance the vision and goals of our university by contributing to educational innovation and providing agile, costeffective, and reliable technology services and facilities to our campus community.
The Office of Information Technology strives to be a regionally strategic and innovative IT organization that provides a leading edge technology environment for students, faculty and staff to advance the University mission and goals.
The IT Advisory Committee for the University of Guam is the campus-wide body responsible for providing strategic, technical, and operational Information Technology advice to the CIO and campus senior leadership. The advisory committee will provide strategic leadership, establish campus -wide IT priorities and policies, and ensure transparency and accountability to the University Community with regards to all IT activities on campus. Additionally, the committee will ensure that the campus IT strategic goals and efforts are aligned with the university G2G strategic plan and goals.
The makeup of the IT Advisory Committee shall be updated by the IT Advisory Committee as necessary to reflect changes in the University's academic, administrative, or technical environments, or applicable laws and regulations. The current composition of the IT Advisory Committee is as follows:
Shared IT Governance Sub-Committees
There will be four sub-committees that will be responsible for addressing specific campus-wide action items or IT strategic goals. The following sub-committees will report up to the IT Advisory Committee regarding IT policies, tasks, or project outcomes and statuses:
The makeup and annual goals of the IT Advisory Sub-Committees shall be updated by each IT Advisory Sub-Committee and submitted to the IT Advisory Committee for approval. These revisions will be completed as necessary to reflect changes in the University's academic, administrative, or technical environments, or applicable laws and regulations.
On October 13, 2016, the Office of Information Technology conducted an IT Strategic Planning retreat moderated by Mr. Amir Dabirian, Vice President for Information Technology and CIO for California State University, Fullerton. Amir delivered a keynote presentation that discussed IT Trends, higher education IT priorities, and provided examples of what is possible if the campus puts its resources and efforts into developing a transformational IT environment that enables efficiencies, synergies, and innovation.
As a result of the IT Strategic Planning retreat, we now have a preliminary list of University IT Strategic Goals aligned with G2G. The preliminary goals and strategies selected have broad institutional impacts and have buy-in from the campus constituents who attended the IT Planning Retreat. I will endeavor over the next 4 weeks to finalize these strategic goals and distribute the plan to the campus community.
The following categories are what the campus selected as the 5-year UOG IT Strategic Goals:
A list of proposed objectives for the above goals can be found in the two-page “Draft Information Technology Strategic Goals 2016-2020”.
UOG IT employees and alumni represent at an Asia Pacific conference in Manila.
Passwords are a common form of authentication and are often the only barrier between you and your personal information.
You need more than a password to protect your online accounts, enabling MFA makes you significantly less likely to get hacked.
A collaborative effort between government and industry to raise cybersecurity awareness nationwide and help ensure that users have the resources needed to be safe and secure online.
Beware when viewing or clicking emails containing external links
Book a training by sending us a request through Helpdesk or email at helpdesk@triton.eng.babyfeedingshop.com
To ensure you are prepared for the transition and adjustments of classes this semester, the Office of Information Technology will be hosting online training sessions open to all students, faculty, and staff.
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Monday - Friday: 8AM - 7PM
Saturday: Closed
Sundays & Holidays: Closed
Email: helpdesk@triton.eng.babyfeedingshop.com
Phone: 671-735-2640/30
Monday - Friday: 8AM - 10PM
Saturday, Sundays & Holidays: Closed
Email: uognoc@triton.eng.babyfeedingshop.com
Phone: 671-969-2205
Phone: 671-735-2620/21
Email: moodlehelp@triton.eng.babyfeedingshop.com
Monday - Friday: 8AM - 5PM
Sundays & Holidays: Closed
Unibetsedȧt Guåhan
UOG Station
Mangilao, Guam 96913
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The University of Guam is a U.S. Land Grant and Sea Grant Institution accredited by the WASC Senior College and University Commission. UOG is an equal opportunity provider and employer committed to diversity, equity and inclusion through island wisdom values of inadahi yan inagofli'e: respect, compassion, and community.